Did you buy tickets for Gent Jazz for the past edition(s)? For specific questions please contact tickets@gentjazz.com. Here we give the solutions for specific concerts.

What if I bought a ticket for Gent Jazz 2020 or 2021?

We had promised to keep you informed about your ticket for the cancelled edition of Gent Jazz this summer.

On May 25, 2021, the Ministerial Decree was finally published regarding the cancellation of festivals, so this took some time. Our apologies!

In the meantime, though, we have already been working on inviting the headliners of this summer back to Gent Jazz in 2022. But … those discussions are still ongoing. To make sure everything proceeds correctly, we have decided to send you a voucher next week for any day of Gent Jazz in 2021 (alternative festival), 2022, and 2023. Except for the days that are already sold out of course.

If we manage to lure the headliner of your festival day back to Gent Jazz next year, you will receive a link for an exclusive presale – so you can be the first to exchange your voucher for a ticket for that particular day. If you can’t make it that day, you can use your voucher to buy a ticket for any other day.

We hope to see you soon at Gent Jazz! And let’s hope that we’ll soon also be able to enjoy live music in the best of circumstances again!

Do you have any questions? Feel free to contact us at tickets@gentjazz.com

Tickets Sting (13/07/2022)

Due to the ongoing corona crisis, Sting’s concert at Gent Jazz has been pushed to July 13, 2022.  Anyone who had a ticket for the festival day with Sting this summer (July 14) does not have to do anything. All tickets remain valid for the new date. This also means that no new tickets will be released, as the festival day in 2021 was completely sold out. We thank you for your understanding and are looking forward to welcoming you at Gent Jazz in 2022!

If you still have questions, please contact us at tickets@gentjazz.com.

Tickets Van Morrison (10/07/2021)

Those who received a voucher to replace the Van Morrison ticket had until 17 November to exchange their voucher(s) for a ticket giving access to the concert on 10 July 2022. It is still possible to buy tickets for that concert with this voucher(s), but only until stocks last. You can also choose to use this voucher for another festival day in 2022 and 2023. With the exception of the days that are already sold out (read: the day with Sting). Ticket buyers who have not yet received a voucher are urged to contact tickets@gentjazz.com.

How to proceed?

  1. Click on the ticket link.
  2. Indicate how many tickets you want to buy for 10 July 2022.
  3. At the third step of the checkout process (under ‘Summary’), enter the voucher code(s) under ‘order overview.’ To do so, click on ‘HAVE A DISCOUNT CODE?’
  4. Click ‘Apply.’ You will see your discount appear in the order summary.
  5. Depending on the number of tickets you have, repeat this step until the full amount is reduced to 0€.

Please note: If you prefer to buy tickets for another day with your vouchers, you cannot use the ticket link above! To do so, please visit the official sales page. At the checkout, enter your voucher code(s) as described above.

In the video below, we explain you step by step the instructions (in Dutch):

Tickets other artists?

New names will be announced soon. Ticket buyers with vouchers from previous editions can already exchange them for the current edition or remain patient until new names are announced.

How to proceed?

  1. Click on the ticket link .
  2. Indicate how many tickets you want to buy for a certain day.
  3. At the third step of the checkout process (under ‘Summary’), enter the voucher code(s) under ‘order overview.’ To do so, click on ‘HAVE A DISCOUNT CODE?’
  4. Click ‘Apply.’ You will see your discount appear in the order summary.

Would you rather use your voucher(s) for another festival day? No problem at all. You can. At the checkout, enter your voucher code(s) as described above.

Important: the full value of your voucher(s) should NOT be spent at once. If you buy a ticket with the voucher that is cheaper than the ticket you bought this summer, you can use the remaining value to buy other tickets later.

Didn’t receive your voucher(s)? Check your spam box. The vouchers were sent out on 6 June. Still haven’t found anything? Mail to tickets@gentjazz.com.