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Order your tickets for Gent Jazz 2022 via our online ticket desk.

Day tickets, multi-day passes (2 or 3 days), youth tickets and children’s tickets are available in our ticket shop.

Beware of ticket offers via fraudulent websites, second-hand sites and social media! Only buy tickets from gentjazz.com. This is the only way to guarantee the authenticity of the tickets and avoid exorbitant prices!

Are you not able to come to our festival? Then sell your ticket(s) 100% secure via our official partner TicketSwap at www.ticketswap.com.

FREQUENTLY ASKED QUESTIONS

I bought a ticket but still can't come, can this be refunded?

Unfortunately, we cannot take back purchased tickets. This would make the organisation of a festival impossible because of the financial risks involved.
You can safely resell or exchange tickets via ticketswap.be

The day of my choice is sold out, is there a waiting list?

No, we do not work with a waiting list. It is possible that extra tickets may become available for a certain day, but check our website or social media channels to find out.
You can still try to get tickets for the day of your choice on Ticketswap.be, which is a safe platform for buying, selling and exchanging concert tickets.

I have vouchers from 2020

No problem! These vouchers are still valid, for any ticket in the ticketshop
for this year or next year (validity 2 years).

I bought tickets for the canceled 2021 edition

We apologise to all those who recently had to be kept in the dark about their tickets for cancelled festival days. For a long time we did not have a clear (legal) framework. Anyone who bought one or more tickets for the cancelled edition 2021, received an email from us on June 5th with one or more vouchers worth of the tickets purchased. If you did not receive this mail, please check your spam folder first. If you don’t find the vouchers there, you can mail us at tickets@gentjazz.com.

 

How can you redeem your voucher?
  1. Click on the ticket link .
  2. Indicate how many tickets you want to buy for a certain day
  3. At the third step of the checkout process (under ‘Summary’), enter the voucher code(s) under ‘order overview.’ To do so, click on ‘HAVE A DISCOUNT CODE?’
  4. Click ‘Apply.’ You will see your discount appear in the order summary.
Do I have to redeem the voucher in one go?

No. The voucher is a credit that can be redeemed freely, in one go or in instalments, during the validity period. You do NOT have to spend the full value of your voucher(s) in one go. If you buy a ticket with a voucher that is cheaper than the value of the voucher, you can use the remaining value to buy other tickets later on.

Can I use my voucher for any ticket?

Yes, you can, as long as the tickets of your choice are available in the online ticket shop at that time.

I had bought a ticket because of a particular artist but he is not on the program now

If we succeed in bringing the headliner of the festival day for which you had a ticket to Gent Jazz next year, you will receive a message from us with a link through which you can buy tickets through an exclusive presale. For this you can use your voucher or – if this voucher is already partly or fully spent on other tickets – just pay.

What about my tickets to Sting?

Tickets for the festival day with Sting in 2020 and 2021 are automatically converted into tickets for the festival day with Sting that we foresee in 2022. Ticket holders can also convert their ticket into a voucher that can be used for tickets at Gent Jazz 2022 or 2023. More information about this was delivered to the ticket holders by mail.

I have another voucher for Jazztons

This voucher can also be used to purchase tickets in the ticket shop. You can also exchange this credit at the ticket office on site at the festival.

What if I bought a ticket for Gent Jazz 2020 or 2021?

We promised to keep you informed about your ticket for the cancelled edition of Gent Jazz this summer.
In the meantime, we have already made every effort to bring the headliners of this summer to Gent Jazz in 2022. But … those discussions are still ongoing. To make sure everything runs smoothly, we have decided to send everyone a voucher on June 5 for any day of Gent Jazz in 2021 (alternative festival), 2022 and 2023. With the exception of the days that are already sold out of course (read: the day with Sting).

Info about exchanging your vouchers can be found HERE.

Want to know more about our VIP formulas? Then feel free to contact us