FREQUENTLY ASKED QUESTIONS
What are the opening hours of the festival?
Timing is everything with music – Be on time!
We recommend arriving at the festival well before the starting time of your favourite artist. There are often queues just before the concerts of the most popular artists and the concerts start punctually. It would be a shame to miss the beginning of the concert.
Even with a fast car, it takes time to find a parking space or to walk from the public car parks to the festival. Your navigation app doesn’t think about that, but of course you do.
Are you a bit earlier than planned? Pietzak!*
Our programme team invited special discoveries for the first concerts of the day. So early birds get more music for their money.
Can I pay by contact?
Important: lost or stolen card during the festival? Have your card blocked immediately via Card Stop on 078/170 170!
Krijg ik korting met mijn UiTPAS?
Does your ticket give access to all concerts?
If every visitor at the checkpoint has to spend 6 seconds looking for their ticket, this means an extra 8 hours of access control time. That is almost a full festival day!
Als elke bezoeker aan de controlepost 6 seconden moet zoeken naar zijn ticket, zorgt dat op een dag voor ruim 8 uur extra tijd die nodig is voor de toegangscontrole. Dat is bijna een volledige festivaldag!
Can you leave the grounds during the festival?
That is why you will be given a festival bracelet. This will allow you to enter and exit the festival site as many times as you like on that day. Keep this bracelet on at all times and do not loosen it. Without a valid and intact festival bracelet, you will no longer have access to the festival grounds or concerts.
*If you have a multi-day pass that has not yet been used, you can of course have it re-scanned on the next festival day.
What can you bring?
Bring sunscreen or rainwear if necessary. The concert tent is covered but the side walls are open and most of the grounds are not covered. Of course we are assuming summer weather, but you never know.
We will do our best to ensure a crystal-clear sound at a pleasant volume but earplugs are of course available on site.
You can find me if you want me in de GARDEN…
The garden is also the perfect place to catch up with friends, share your enthusiasm about Gent Jazz over the phone with your hearing-impaired grandma, or follow the Tour de France live on your phone. In the garden, you don’t have to shout to make yourself heard over the music. Moreover, you won’t be interrupted by other visitors constantly asking you to be quieter during the concert.
Are there any sanitary facilities?
Do I need to put on a mouth mask?
20 jaar Gent Jazz- Boek
The book is on sale at Gent Jazz and via the website.